Around 50 interested people learned about the new service and the Hub4Help app – volunteers and those seeking help can get in touch
Whether it's small errands, shared activities, or support with digital issues: the Weiterstadt Neighborhood Help initiative aims to connect people who need assistance in their daily lives or who can offer support themselves. The volunteer agency explained how this will work at an information evening on October 20, 2026. Around 50 interested individuals took the opportunity to learn about the services offered and the digital matching process via the Hub4Help app. It became clear that behind the technical solution are people who want to personally help their fellow citizens.
Uncomplicated support in everyday life
The neighborhood support program aims to address situations where people occasionally need assistance in their daily lives. This could include small errands, but also shared activities or help with using digital devices and applications.
The central idea is to connect people in a simple and flexible way. Those who wish to volunteer can do so in their immediate neighborhood, in their own district, or even further afield.
At the information evening, the volunteer agency presented the various support options and explained how people seeking help and volunteers can find each other in the future.
The Hub4Help app connects helpers and those seeking help
A key focus of the event was the presentation of the Hub4Help app. This digital platform aims to connect offers of help with requests for help.
The participants learned step by step how the registration process works, how people can specify their support needs, and how volunteer helpers handle corresponding requests.
The aim is to make the placement process as simple and flexible as possible.
However, using the technology should not be a prerequisite for receiving support. Those who do not own a smartphone or have difficulties installing and using the app can also contact the neighborhood support service directly.
Even relatives who do not live in Weiterstadt themselves can use the app to facilitate contact and thus, for example, assist family members in their search for support.
Getting to know each other personally builds trust
Despite all the digital support, personal contact plays a central role.
The organizers were therefore particularly pleased that already registered volunteers also attended the information evening.
These individuals had previously completed a personal introductory meeting and were subsequently activated for use of the app.
This procedure aims to foster greater safety and trust within the neighborhood support network. Those offering assistance through the platform should not simply be anonymous entries in an application.
The volunteers present at the information evening made it clear that behind the digital support services are people who are willing to invest time and support others in their daily lives.
Neighborhood help thrives on participation
The service is aimed at both people who occasionally need support and those who would like to volunteer.
It doesn't always have to be about extensive or regular tasks. Even smaller acts of assistance and joint activities can contribute to strengthening neighborly relations.
The Weiterstadt neighborhood support group therefore wants to attract more people who would like to use their skills, experience and some time for others.
At the same time, citizens are invited to get in touch if they themselves need support in their daily lives.
Contact the neighborhood help service in Weiterstadt
Service offered: Placement of volunteer support in everyday life
Possible forms of assistance: Small errands, joint activities, and support with digital issues
Referral: Via the Hub4Help app or directly via the neighborhood help service
Prerequisite for helpers: A personal introductory meeting before activation for the app
Who can participate: People who need support or would like to volunteer
Contact: Neighborhood Help Weiterstadt
Email: nachbarschaftshilfe@ehrenamt-weiterstadt.de
(WEITERSTADT – RED/PSW)


